Universal Banker I - Full Time - Plaza, Staten Island

As a Universal Banker you will provide a full range of banking services to retail customers; including both transactional and non-transactional processes. Offers customers more personal banking options while still providing traditional services and assists in reaching all goals set for the branch.

Responsibilities

Processes all banking transactions including deposits, withdrawals, transfers, cashing checks, money orders, selling money orders, gift and Bank checks, processing loan payments and safe deposit box rentals; Opens new deposit and checking accounts of all kind and explains these products to customers as required; Handles deceased accounts; Assists with maintenance of files and documentation of daily platform work; Assists customers with safe deposit boxes, answers inquiries or provides explanations of all products and services including renegotiation of CDs; Discusses personal financial needs with customers and makes recommendations; Cross sells Bank's products and services; Interacts with other Bank departments as required; Services customers in person or via telephone, resolves customer problems and/or complaints; Explains the features and benefits of on-line banking; Prepares daily proof sheet at close of business; Helps with end of day closing procedures including branch consolidation sheet and document imaging; Maintains accurate customer and account records; Maintains and updates safe deposit box records, back office work, ordering checks and branch files; Makes referrals to the Wealth Management area, First Jersey Title, Mortgage Origination and other departments; Performs other job related duties as assigned

Requirements

High school diploma required or a Bachelor's degree in Accounting, Business, or Finance is preferred; 1-2 years of retail or customer service experience required; Interpersonal, time management, organizational and PC skills a must; Excellent verbal and written communication skills required; Ability to work weekends as needed or scheduled; Ability to lift up to 20 lbs.; Candidates must attend mandatory training, continued employment is contingent upon passing training classes

Nice to have

Independent and highly motivated self-starter; Results oriented with proven track record to motivate self and others to accomplish objectives; Dedicated, enthusiastic, and driven; possesses a strong work ethic; A collaborator and team player, translating knowledge and experience into strong and productive relationships; Ability to deliver a seamless experience to the customer

Benefits

Medical, Dental, Vision and Rx which are contributory; Bonus programs; Employee Stock Option Program (ESOP); Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D); Paid Time Off (PTO) which includes Personal and Vacation Time; Paid Sick Time; Bank Holidays; Employees may participate in the 401k program