Utility Technology Supervisor

St. Johns County Board of County Commissioners is seeking a Utility Technology Supervisor for its Utility Department. This position is responsible for supervising the Utility's Geographic Information Systems (GIS) and Technology department's functions, including cyber and physical security, and administration of the Supervisory Control and Data Acquisition (SCADA) infrastructure. The ideal candidate must possess St. Johns County's core values of Dedication, Openness, Adaptability, Visionary, Fiscal Responsibility, Integrity, and Humility.

Responsibilities

Directs, supervises, evaluates, disciplines and plans the work for the GIS and Technology staff; Prioritizes, assigns, and reviews work to ensure efficient operations; Monitors adherence to cybersecurity best practices; Participates in development and maintenance of disaster recovery plan(s) and incident response; Assists staff with monitoring SCADA network for security; Analyzes existing computer systems and makes recommendations for upgrades and improvements; Oversees or assists installation and troubleshooting of GIS, Technology & SCADA systems; Responds to cybersecurity attacks and penetrations and assists with mitigation; Coordinates with federal and local agencies to adopt current and future best practices; Makes recommendations for physical security improvements and assists with installation and maintenance of security systems; Recruits, trains, and evaluates staff members; Purchases approved equipment/components/items as necessary to support 24/7 Utility operations; Assists in analyzing software licensing requirements and preparation of the GIS/Technology budget; Assists in writing contracts and agreements and assists vendors and third-party staff with meeting performance standards; Ensures all installations, maintenance, and upgrades are carried out on schedule and to client specifications; Stays up to date with field advancements and ensures staff receives related training; Communicates to stakeholders and ensures project success; Performs audits and inspections to ensure security policies are adhered to; Coordinates training Utility staff on cybersecurity and physical security response; Maintains a full-time presence on the job; Performs other duties as assigned

Requirements

Bachelor's degree from an accredited college or university in Information Technology, Cybersecurity, or a related field, or an equivalent combination of education and experience (Associate degree in a related field and six (6) years of experience in Information Technology and/or Cybersecurity, or High School diploma or equivalent and eight (8) years of experience in Information Technology and/or Cybersecurity); Minimum of four (4) years of supervisory experience; Completion of County training course work required under the Utility Information System Career Path Program or demonstration of equivalent training and proficiency; Completion of County training course work required under the Utility Technology Training Program in the assigned timeframe or demonstration of equivalent training and proficiency; Possess and maintain a valid Florida driver's license and any other endorsements necessary to legally operate vehicles used while assigned to this position; Good interpersonal and communication skills to serve others; Ability to comprehend, speak and write the English language; Ability to operate a computer; Knowledge of Geographic Information System hardware and software; Knowledge of trends in cybersecurity and physical security; Knowledge of information system installation, operation, maintenance, and repair operations; Knowledge of all major operating systems and environments required for SCADA; Knowledge of supervisory principles, management methods and related best practices; Knowledge of computers and job-related software programs; Knowledge of Security Systems, security cameras, digital video recorders, and alarm systems; Skill in planning, organizing, directing and coordinating the work of personnel; Skill in the preparation of clear and precise administrative reports; Skill in oral and written communication; Ability to solve problems and respond appropriately to critical incidents and emergencies; Ability to create and convey presentations in a clear, accurate and concise manner; Ability to perform technical computations, analyze data, and prepare and submit clear and concise reports; Ability to establish and maintain effective working relationships with others; Ability to be available as needed for off-hours emergencies