Venue Technology Assistant - Alpine Valley Music Theatre

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360-degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Responsibilities

Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary; Initiates and implement improvements to areas of responsibility; Conduct venue walk-through to ensure all systems are operational prior to and during all events; Replacement of defective hardware before, during and after events; Diagnoses of software, firmware & hardware errors and breakage; Maintain a thorough knowledge of the organization and adheres to all standards and practices

Requirements

Solid analytical and problem-solving skills; proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion; strong verbal and written communication and the ability to establish and maintain effective working relationships with all internal and external stakeholders; Must be able to adapt to environment changes immediately; Highly effective oral presentation and written communication skills; Working knowledge of Microsoft applications to include operating system, office systems; Ability to be on feet and walk long distances; Ability to lift at least 50 lbs.