Vice President of Property Management

Vice President, Property Management

Our client is a growing commercial real estate owner and operator seeking an experienced Vice President of Property Management to lead and elevate its in-house property management platform. Reporting directly to the CEO and COO, this executive will oversee day-to-day property operations while building the infrastructure, processes, and leadership necessary to support the company's continued growth.

This is a highly visible leadership role for someone who thrives in entrepreneurial environments and enjoys creating scalable systems, mentoring high-performing teams, and driving operational excellence. The ideal candidate combines strong commercial property management expertise with executive leadership capabilities and a strategic, business-minded approach.

Retail commercial real estate experience is preferred, and advanced Yardi experience is required.

Responsibilities

Partner with the CEO and COO to establish operational strategy and portfolio performance goals.; Lead and develop the company's property management function, creating scalable processes and operational standards.; Build a culture of accountability, collaboration, and continuous improvement across the organization.; Establish key performance indicators (KPIs), reporting standards, and operational best practices that support long-term growth.; Serve as a trusted advisor and member of the executive leadership team.; Property Management Leadership; Oversee a portfolio of commercial assets, ensuring operational excellence, tenant satisfaction, and asset preservation.; Directly manage, mentor, and develop a team of Property Managers while fostering professional growth and accountability.; Ensure consistent execution of property operations, maintenance programs, capital projects, inspections, and risk management initiatives.; Drive tenant retention through exceptional customer service and proactive relationship management.; Financial & Operational Performance; Oversee annual operating budgets, forecasts, capital expenditures, and operating expense management.; Review CAM reconciliations, tenant billings, rent collections, delinquencies, and financial performance across the portfolio.; Analyze operational and financial trends to identify opportunities for increased efficiency and asset performance.; Partner closely with accounting, leasing, ownership, and executive leadership to maximize portfolio value.; Lease Administration & Compliance; Provide executive oversight of commercial lease administration, including amendments, renewals, assignments, estoppels, SNDAs, and related legal documentation.; Interpret lease provisions and ensure compliance while identifying operational, financial, and legal risks.; Maintain accurate lease abstracting and documentation within Yardi.; Collaborate with leasing teams, legal counsel, ownership, and tenants on lease-related matters.; Reporting & Process Improvement; Develop executive-level reporting packages that provide meaningful insights into portfolio performance.; Establish standardized dashboards, operational metrics, delinquency reporting, tenant retention analytics, and financial reporting.; Design and implement policies, procedures, and workflows that improve consistency, efficiency, and organizational scalability.; Ensure integrity and accuracy of operational, financial, and property management data.; Relationship Management; Build trusted relationships with tenants, investors, ownership groups, lenders, contractors, attorneys, and vendors.; Serve as the senior operational representative for ownership regarding portfolio performance.; Resolve complex tenant and operational issues with professionalism, sound judgment, and a solutions-oriented approach.

Requirements

Bachelor's degree required.; 10+ years of commercial property management experience, including team leadership responsibility.; Proven success leading, mentoring, and developing high-performing property management teams.; Strong background managing commercial real estate portfolios, retail experience is highly preferred.; Advanced experience with Yardi, including reporting, lease administration, and property operations.; Thorough understanding of commercial leases, CAM reconciliations, budgeting, financial reporting, and capital planning.; Experience preparing executive-level reporting and presenting portfolio performance to senior leadership.; Strong business acumen with the ability to balance operational excellence and strategic decision-making.; Excellent communication, relationship management, and leadership skills.; Driver’s License Required-travel to properties within the portfolio will be required as needed.; Executive leader with a collaborative, hands-on management style.; Strategic thinker who can build scalable systems while remaining engaged in day-to-day operations.; Proven ability to create structure, improve processes, and drive organizational performance.; Entrepreneurial mindset with the flexibility to succeed in a growing organization.; Strong financial and analytical skills with exceptional attention to detail.; High level of integrity, professionalism, and executive presence.; Confident communicator who builds credibility with executives, ownership, tenants, lenders, and external partners.