Vice President, Sales Operations

We're looking for a Vice President, Sales Operations to lead the strategy, systems, and processes that power AbsenceSoft's go-to-market engine. This is an executive role with enterprise-wide reach, owning forecasting, territory and compensation design, sales technology, and the analytics leadership relies on to make confident decisions. You'll operate with a high degree of autonomy, partnering directly with the Chief Revenue Officer and other executive leaders to translate company strategy into a scalable, efficient sales organization. The ideal candidate is equally skilled at strategic thinking and hands-on execution, with experience running sales operations at scale in a B2B SaaS environment and a track record of turning ambiguity into repeatable process. This role directly influences revenue predictability, sales productivity, and the effectiveness of AbsenceSoft's sales organization.

Responsibilities

Serve as a strategic advisor to the CRO and executive team, shaping decisions on headcount planning, market segmentation, and go-to-market investment; Lead the annual sales planning process, including territory design, quota setting, and capacity modeling in partnership with the CRO and Finance; Design and administer sales compensation plans that align incentives with company revenue goals; Develop and continuously refine the sales forecasting methodology, delivering accurate, defensible forecasts to executive leadership and the board; Identify trends and root causes behind performance gaps, and translate data into recommendations that change how the business operates; Recruit, lead, and develop a high-performing sales operations team, setting the vision for how the function supports the broader sales organization; Oversee the sales technology stack (CRM, CPQ, forecasting, and enablement tools), setting the roadmap for what the team needs to scale efficiently; Establish and govern sales processes, playbooks, and deal desk policies that scale as the organization grows; Partner with Finance, Marketing, Customer Success, and Product leadership to align go-to-market strategy with company-wide priorities; Champion sales enablement and onboarding programs that shorten ramp time and improve sales representative productivity; Create the dashboards and reporting cadence that give executive leadership real-time visibility into pipeline health, conversion rates, and sales representative productivity; Streamline the deal lifecycle from opportunity creation through contract execution, removing friction and reducing time-to-close

Requirements

15+ years of progressive leadership in sales operations, revenue operations, or a related function within a B2B SaaS company, with a Bachelor's degree in Business, Finance, or a related field (MBA preferred); A track record of presenting to senior leadership and Board members, with the credibility to influence company-wide strategy at the executive level; Proven success designing and running sales forecasting, territory planning, and compensation processes for a growing sales organization; Strong analytical and financial acumen, translating complex data into clear narratives for executive and board audiences; A strategic mindset that turns company objectives into scalable sales processes and systems, paired with the trust to shape decisions at the CRO and board level; Skill building, leading, and developing high-performing operations teams, and influencing peers and executives without direct authority; Deep hands-on fluency with CRM platforms (Salesforce or similar) and the broader sales technology ecosystem (Gong, Outreach, CPQ, IronClad, etc.); Skilled cross-functional collaboration, aligning Sales, Finance, Marketing, and Customer Success around shared revenue goals; Comfort operating with high autonomy in a fast-paced, high-growth SaaS environment; A results-oriented, builder mindset — equally effective designing strategy and executing hands-on when needed; Background in HR technology, HCM, payroll, or absence and leave management software; A record of scaling a sales organization through a high-growth stage, including system and process re-platforming; Familiarity with sales performance and compensation tools such as CPQ platforms; Certified Sales Operations Professional (CSOP) or equivalent certification a plus

Nice to have

MBA preferred; Certified Sales Operations Professional (CSOP) or equivalent certification a plus

Benefits

Impact that matters; Flexibility and trust; Growth and development; Competitive rewards; Time for life; Belonging and balance; Bonus/commission; Comprehensive benefits; Equity opportunities; Flexible time off; Paid holidays; Flexible leave programs