Voice IT Field Support Specialist

One of Inc 5000's fastest growing companies with a limitless environment! Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have exciting immediate openings, and are looking for the best hardware technician(s) with 0 or more years of experience to join our certified, award winning, and innovative IT team! Jobs are located in various parts of Maryland, such as Howard County, etc.

Responsibilities

Conducts site surveys; assesses and documents current site configuration and user requirements; Analyzes existing requirements and prepares specifications for hardware acquisitions; Develops hardware installation schedules; Prepares drawings documenting configuration changes at each site; Prepares site installation; Configures computers, communications devices and peripheral equipment; Trains site personnel in proper use of hardware; Troubleshoots, repairs, and tests computer workstations, printers, peripherals, and teleconferencing equipment; Installs and configures computer workstations, printers, peripherals, teleconferencing equipment and associated cabling; Maintains government and/or vendor-manufactured fiber optic/Ethernet cables and telephone systems

Requirements

High school/GED and zero (0) to two (2) years of experience; AA or BS in a technical field accepted as a substitute for years of experience; 8570 Certification; Active tier authorization to view nondisclosed information requiring an investigative screening exam; Valid driver's license and acceptable driving record; Security background check required; Ability to lift up to 50 pounds; Ability to drive a company vehicle; Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals; Well-versed in installing Windows, software, applications, antivirus and patches; Ability to read and understand technical manuals and schematics; Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access); Ability to manage time and priorities effectively; Ability to work efficiently with minimal supervision; Proficient in working with end-users remotely; Familiar with Active Directory security and policies; Excellent analytical and problem solving skills; Outstanding communication skills

Nice to have

Preferred Security+; Previously completed security background check

Benefits

Competitive salaries; Health/Dental/Vision/Other insurance benefits; Excellent 401K plans; 11 paid company holidays and PTO tiers; Educational reimbursement program; Recognition of outstanding work and other employee incentives; Opportunities for advancement; No red tape; Limitless environment