Waiter/Hospitality Assistant

Benefits

Do you exude positivity? Are you personable and attentive? Do you have what it takes to provide service as exceptional as our stunning client spaces? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Hospitality Assistant who strives to exceed expectations at every turn.

We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you’re a Hospitality Assistant who thrives on delivering impeccable service in a harmonious and collaborative team, we would love to hear from you.

Location: Babraham Research Campus, Cambridge

Employer: BaxterStorey

Department: Catering/Conference Team

As a Hospitality Assistant, you will provide high-quality service to staff and visitors at Babraham Research Campus, supporting the catering and conference team with events, meetings, and daily operations. You'll ensure exceptional service delivery, maintain cleanliness, and assist with the smooth running of events.

Working Conditions

- Hours: Full-time, Monday to Friday.
- Location: Babraham Research Campus, Cambridge.
- Benefits: Competitive salary, training opportunities, and career development.

If you're passionate about delivering excellent service and thrive in a dynamic environment, we’d love to hear from you.

Responsibilities

Catering & Event Support: Assist with food and beverage service for meetings, events, and conferences. Set up and clear hospitality areas.; Customer Service: Deliver excellent service to staff, researchers, and visitors. Respond to requests in a professional manner.; Team Support: Collaborate with the catering team, help with stock control, and maintain a safe, clean working environment.; Administrative Assistance: Assist with event bookings, coordination, and scheduling.; Health & Safety: Follow health and safety regulations, ensuring cleanliness and food hygiene standards.

Requirements

Customer Service: Experience in a customer-facing role, ideally in hospitality or catering.; Communication: Good interpersonal and verbal communication skills.; Teamwork: Able to work effectively as part of a team and manage multiple tasks.; Basic Administration: Familiarity with office software for scheduling and communication.; Health & Safety Awareness: Knowledge of food hygiene and safety standards (training available).; Friendly, outgoing personality, a people person; Great work ethic and an even greater smile; Good listening & verbal communication skills; Customer focused with a passion for offering outstanding service; Perpetuates company philosophy and culture; Works according to the BaxterStorey core values; You thrive working within a collaborative and inclusive team environment; Good memory and attention to detail; Strong communication and interpersonal skills; Ability to adapt to challenges and opportunities with a solution-oriented perspective; Previous experience in a similar role, especially in the food service industry; Some knowledge of food safety and sanitation practices.­

Nice to have

Previous catering or hospitality experience.

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 week’s enhanced maternity leave; Secondary carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme