Waiter/Waitress

The servers greet the guests at the table according to Bâton Rouge service standards. He or she presents the menu, makes suggestions and answers questions related to food and to beverages. He or she uses sales techniques, takes orders and serves guests according to Bâton Rouge customer service policies. The server prepares table settings and serves meals and desserts. He or she may perform the same functions as the hostess and busboy.

Responsibilities

Greets the customers, presents the menu, makes suggestions and answers all questions about the food and beverages; Uses sales techniques; Takes orders and transmits them to the kitchen staff through the POS system; Serves beverages, wines, alcohol and cocktails while complying with the Bâton Rouge service steps; Serves meals and ensures quality service in the dining room, complying with the Bâton Rouge steps of service; Serves dessert; Prepares the bills for meals and beverages, takes cash and makes change; balances daily financial transactions; Applies health regulations as to cleanliness; Applies safety regulations; Ensures his or her work area is clean; Organizes his or her work and work area efficiently; Clears and cleans the tables in the dining room

Requirements

Manual dexterity; Attention to detail; Openness to change; Strong French verbal communication and listening skills; Good personal grooming; Confidence; Integrity; Ability to manage stress; Dynamism; Autonomy; Flexibility

Nice to have

Experience in restaurant operations

Benefits

On-the-job training