Warehouse Manager - One Roof

The opportunity Join METRO Bulgaria to represent the company in the day-to-day governance of our One-Roof distribution centre. The logistics service provider (LSP) will operate the warehouse and employ the operational workforce. You will act as METRO’s on-site owner of performance, service, stock integrity, compliance and continuous improvement.

Responsibilities

Own the METRO–LSP operating relationship on site, setting priorities, following up commitments and ensuring contractual service levels are achieved.; Monitor warehouse KPIs including inbound and outbound service, picking accuracy, inventory accuracy, productivity, capacity, losses, damages, claims, safety and cost performance.; Challenge and support the LSP through structured daily and weekly reviews, root-cause analysis, corrective actions and continuous-improvement plans.; Protect stock integrity through robust controls, cycle counts, FIFO/FEFO discipline, traceability and reliable ERP/WMS transactions.; Coordinate closely with Supply Chain, Transport, Stores, Commercial, Quality, Finance, Procurement and IT to ensure smooth end-to-end flow and business continuity.; Oversee peak readiness, capacity planning, process changes, audits and implementation projects, escalating operational or contractual risks early.; Ensure the LSP operates in line with METRO requirements for food safety, occupational health and safety, security, sustainability and regulatory compliance.

Requirements

University degree in Logistics, Supply Chain, Engineering, Economics or a related field.; At least 5 years of warehouse or distribution experience, preferably in FMCG, retail, food or a high-volume 3PL/LSP environment.; Proven experience managing outsourced logistics operations, suppliers, SLAs, KPIs and improvement actions. Contract-management experience is a strong advantage.; Strong knowledge of WMS/ERP processes, inventory control and warehouse performance analysis, advanced Excel skills are expected and SAP experience is an advantage.; Confident stakeholder management, sound commercial judgement and a hands-on, fact-based approach to problem solving.; Fluent Bulgarian and very good working English.

Benefits

Good prospects for professional and career development in a fast growing multinational company; Participation in various national and international projects; Continuous training in a state of the art environment; Additional health insurance; 10% discount at our stores