Weddings & Events Coordinator

Weddings and Events Coordinator. You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects. Handle enquiries for events via email or phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe. To create and carry out the preparation of the function sheets and any amendments to them. To ensure that these amendments are issued to the head of departments. Manage and work within a variety of budgets and ensure events are always profitable. Ensure a prompt input of reservations and data for all weddings enquiries & bookings. Ensures a clear line of communication with other departments for special requests or other reservation-related matters. Clear communication with all staff in relation to all group related topics. Ensure Accor brand and company standards are implemented and updated. Ensure security and safety procedures are updated and implemented. Promotes positive working environment by developing positive team spirit. Providing outstanding customer service. Conduct show around for weddings and events. Be the point of contact on the day for the wedding couple.

Responsibilities

Perform a wide range of complex and confidential administrative duties to support your team; Communicate well with all contacts, anticipate and resolve issues, and update team your various projects; Handle enquiries for events via email or phone during the shift and provide a reply or confirmation within a reasonable timeframe; Create and carry out the preparation of function sheets and any amendments, ensuring amendments are issued to heads of department; Manage and work within a variety of budgets and ensure events are always profitable; Ensure prompt input of reservations and data for all weddings enquiries and bookings; Ensure clear line of communication with other departments for special requests or reservation-related matters; Clear communication with all staff in relation to all group related topics; Ensure Accor brand and company standards are implemented and updated; Ensure security and safety procedures are updated and implemented; Promote positive working environment by developing positive team spirit; Provide outstanding customer service; Conduct show arounds for weddings and events; Be the point of contact on the day for the wedding couple; Provide necessary support to the sales team; Keep schedules and provide feedback, documentation and information; Facilitate team's activities to maximize performance; Assist sales team to reach monthly objectives

Requirements

Excellent interpersonal and communication skills; Ability to prioritize work in an environment with multiple interests; Ability to handle complex and confidential information with discretion; Competency using a variety of computer softwares; Sector experience: events and weddings; Must have the right to work in the UK

Benefits

Employee benefit card offering discounted rates in Accor worldwide; Learning programs through our Academies; Opportunity to develop your talent and grow within your property and across the world