Workforce Planner Coordinator

We are looking for an organised and detail-oriented Workforce Planner Coordinator to support workforce planning and rostering activities across our Rail operations. Working closely with the Workforce Planner, you'll support roster administration, coordinate communication with employees, and contribute to the efficient delivery of workforce planning processes. This is an excellent opportunity for someone with administration, scheduling or coordination experience who is looking to build their career in workforce planning. You will be a highly organised administrator with strong communication and interpersonal skills, capable of managing enquiries, maintaining accurate records and building effective working relationships across the business. Your contribution will help ensure our people are in the right place at the right time to deliver exceptional guest experiences.

Responsibilities

Provide administrative support across workforce planning, rostering, reporting and employee coordination activities; Support roster administration; Coordinate communication with employees; Contribute to the efficient delivery of workforce planning processes; Work with key departments to help ensure staffing requirements are met, processes are delivered efficiently and workforce information is maintained

Requirements

Experience in administration, rostering, scheduling, workforce coordination or a similar role; Strong organisational skills and attention to detail, with the ability to manage competing priorities; Excellent communication and interpersonal skills, with a customer-focused approach; Confidence working across multiple systems and adapting to new processes and technologies; Due to our 24/7 operation, occasional after-hours and weekend support may be required

Nice to have

Experience with payroll, HR or workforce management systems (such as Deputy or Tanda) will be highly regarded; An understanding of Enterprise Agreements and Modern Awards will be highly regarded

Benefits

Generous travel and experience discounts across Journey Beyond brands; Study Assistance Policy; Parental Leave program; Purchased Leave options; Private Health discounts; Employee Assistance Program (EAP); Opportunities to work across a diverse and dynamic portfolio