Working Student - IT Asset & Stock Management (x/f/m)

Doctolib is looking for you as a Working Student in IT Asset & Stock Management to support our IT team at our office in Berlin. You will help manage our IT stock and asset base, including laptops, smartphones and accessories. Reporting to the IT team, you will own the reliability of our hardware inventory and contribute to day-to-day on-site support in an international environment across Germany, France, Italy and the Netherlands.

Responsibilities

Manage the site's IT stock, including receiving, checking, labelling and storing laptops, smartphones and accessories; Keep the inventory up to date in the asset management tool and ensure accuracy of serial numbers, assignments and statuses; Follow the full equipment lifecycle, including assignment, return, loan, vendor repair, refurbishment and recycling; Run periodic physical inventories and consistency checks; Monitor stock levels, flag replenishment thresholds and contribute to supplier orders; Prepare devices, including mobile device management enrolment, standard configuration and accessory kits; Propose improvements to stock processes, documentation, automation and key performance indicators; Support onboarding and offboarding by preparing, handing over and recovering equipment; Run the Berlin IT Corner as a physical point of contact for Doctolibers; Manage meeting room hardware by testing, updating and replacing equipment; Handle level 1 requests and incidents, including basic diagnosis and application access, and escalate to level 2 when needed; Identify recurring requests and contribute to continuous improvement

Requirements

Enrolled full-time at a university, ideally studying IT Systems Management, IT Management, Applied IT or a related field; Rigorous, organised and service-oriented, with good interpersonal skills; Comfortable working with Windows, macOS, iOS and Android; Able to prioritise tasks while working autonomously and as part of a team; Fluent in German and English; Able to work on site in Berlin and handle equipment weighing up to 25 kg; Valid certificate of enrolment required

Nice to have

First exposure to an IT service management or mobile device management tool

Benefits

Structured and personalized onboarding program through Doctolib Academy; In-house training opportunities; Flexible working model allowing hybrid and office-based work; Deutschlandticket sponsored by Doctolib, or reimbursement of semester ticket; 28 vacation days per year (pro rata); Opportunity to work from abroad for up to 10 days per year (eligible after 6 months); Company health insurance with additional benefits and subsidies (eligible after 6 months); Regular breakfast in the office and subsidies for lunch or grocery shopping; Subsidized sports program with Urban Sports Club; Flexible working hours adapted to class schedule