Workplace Change Manager

Crusoe is growing fast, and growth means change: expanding real estate, new workplace products, and new processes and ways of working across its global portfolio. The Change Manager will deliver the people side of these transformations, ensuring every employee, team, and leader is equipped, informed, and confident to embrace changes in the workplace. The role partners with the workplace team and cross-functional partners to build readiness strategies, craft communications, and coach employees through transitions, using frameworks such as Prosci ADKAR.

Responsibilities

Change Impact Assessment: Conduct comprehensive analyses that compare current state with future state to understand how a given change will impact people, processes, and systems; Change Strategy & Roadmapping: Develop change management plans and timelines aligned with broader project milestones; Readiness Assessments: Evaluate organizational readiness for upcoming changes and identify potential gaps; Leadership Alignment: Partner with senior leaders and front-line managers to activate them as change sponsors; Stakeholder Engagement: Partner with employees across all levels and teams to involve relevant stakeholders; Communication Design & Delivery: Create multi-channel communication campaigns, draft communication assets, lead the asset review cycle, and ensure timely delivery of messages; Training Collaboration: Design and deliver targeted training programs that build employee capability and confidence; Resistance Management: Anticipate friction points, identify adoption risks, and coach people managers; Cross-Functional Partnership: Serve as a trusted daily contact for teammates, project leads, and stakeholders; Metrics & Reporting: Track qualitative and quantitative adoption metrics and demonstrate impact on business goals; Travel: 10% domestic and international travel to global offices

Requirements

5+ years of relevant experience in change management, organizational development, human resources, or project management; Proven stakeholder influence in driving alignment and action without relying on direct authority; Exceptional active listening skills, with the ability to read a room, surface concerns, and respond with empathy and clarity; Comfort with ambiguity, adapting your approach as initiatives evolve and priorities shift; Demonstrated experience leading change management for workplace or real estate projects, such as office moves, space redesigns, or facilities transformations; Experience working as part of a collaborative workplace team, contributing to shared goals alongside cross-functional partners; Strong written and verbal communication skills, with the ability to translate complex change initiatives into clear, accessible messaging; Experience driving change management in fast-scaling or high-growth technology companies; Background partnering with executive-level sponsors on enterprise-wide initiatives

Nice to have

A Bachelor's degree in Organizational Psychology, Business Administration, Communications, or a related field; Familiarity with Prosci ADKAR or other structured change management methodologies; Management consulting experience

Benefits

Competitive compensation and equity packages; Restricted Stock Units; Paid time off, paid holidays & leave of absence programs; Comprehensive health, dental & vision insurance; Employer contributions to HSA account; Paid parental leave; Paid life insurance, short-term and long-term disability; Professional development & tuition reimbursement; Mental health & wellness support; Commuter benefits (parking & transit); Cell phone stipend; 401(k) Retirement plan with company match up to 4% of salary; Volunteer time off; Global travel insurance & emergency assistance; Daily meals allowance; Additional perks & programs specific to location