Workplace Manager

OpenGov's offices are physical expressions of our culture — and we're hiring a Workplace Operations Manager to lead that experience in Atlanta while serving as the operational and knowledge backbone for the broader Workplace team. This is a role for someone who brings deep workplace expertise, a hospitality-first mindset, and the systems thinking to build infrastructure that scales. You'll own the full Atlanta office experience, drive cross-site programs, manage vendors and budgets, and partner with local leadership on workplace strategy — all with the autonomy that comes with operating at this level.

Responsibilities

Own general office administration with excellence and hospitality as core values; Welcome guests, candidates, and new hires; deliver thoughtful, high-touch office tours and orientation experiences; Design and execute a curated workplace experience that fosters cross-functional connection; Serve as the primary workplace point of contact for Atlanta-based employees and leadership; Ensure the office is clean, well-organized, well-stocked, and meets OpenGov brand, Facilities Management, and Security standards; Oversee vendor-managed repairs and services; manage day-to-day building relationships and vendor coordination; Independently own and manage Small Workplace Services & Operations Projects across sites; Own and maintain the Workplace team's document library, including version control, taxonomy, naming conventions, and accessibility standards; Oversee contractors and vendors supporting ATL operations and cross-site projects; Execute contract negotiations for vendors and service providers under $15K; Manage office and project budgets with accuracy and accountability

Requirements

6+ years in workplace management, office operations, or facilities management, with demonstrated senior-level ownership and scope; Proven experience building and owning document libraries, operational playbooks, or team knowledge systems, including taxonomy, version control, and long-term maintenance; Demonstrated experience managing vendors and contractors with full accountability for performance, contract compliance, and budget stewardship; Track record of independently owning and driving workplace or facilities projects from start to finish, including vendor coordination and stakeholder communication; Strong strategic instincts: ability to identify systemic challenges, build scalable solutions, and advise leadership with minimal direction; Excellent written and verbal communication skills; able to draft policies, program announcements, and project updates with confidence; Strong command of Google Suite and asynchronous collaboration tools; Full-time, 5 days/week in-office at the Atlanta office required

Nice to have

Office build-outs, moves, or renovation project management; Event planning and logistics at scale; Experience in a startup or fast-growth environment; OSHA/safety compliance or facilities management background; Comfortable working in a distributed, asynchronous organization

Benefits

Comprehensive healthcare options for individuals and families; Flexible vacation policy and paid company holidays; 401(k) with company match; Paid parental leave, wellness stipends, and HSA contributions; Professional development and growth opportunities; A collaborative office environment with weekly catered lunches