Call Center Agent Inbound- Dutch (m/f/d)

As a Call Center Agent, you will be the friendly and professional voice for our clients, handling incoming calls with care and attentiveness. After each call, you’ll summarize the key details in a call log and pass it along to the appropriate client. We offer you the exciting opportunity to live and work in Porto, where you can enjoy a fulfilling work-life balance. You'll be part of a dynamic, supportive team that can’t wait to welcome you aboard!

Requirements

You speak and write Dutch at a native level; You have a good command of English; You can adapt to different work processes and handle your PC in an experienced manner; You have very good communication skills and a friendly, helpful nature; You are willing to move to Portugal or already live there

Benefits

Registration of employment with Portuguese Social Security and Tax Offices; Indefinite contract of employment from 30 hours/week onwards; Portuguese legal holidays + Dutch Public holidays + yearly bonus days; Complimentary, fully subsidized coverage through the private health insurance provider Tranquillidade; Inbound flight costs reimbursed after 6 months of employment, up to 300 Euro; Relocation bonus: You will receive 400 euros gross per month on the first three salaries if you move to Porto from abroad; Monthly subscription fee of 10 Euro for Urban Sports membership (gym, surfing, etc.); Mental wellbeing – Access to 2 free sessions of psychological support via Instahelp, with additional sessions available at extra cost; Training period integrally paid; Monthly performance-related bonus; Lunch allowance