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Account Director, Digital Natives

OpenAI Tokyo, Japan
Full-time Hybrid work

Publication date: 30/08/2026

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

Responsibilities

Build and manage a pipeline of new business opportunities; Lead our enterprise prospects’ journeys from consideration to successful deployment; Partner with solutions and research engineering to build and execute complex customer programs and projects; Own a consumption revenue target; Analyze opportunity metrics to create reports and provide insights to internal stakeholders; Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies; Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering; Support the recruitment and onboarding of other teammates; Support the development of company culture

Requirements

7+ years selling platform-as-a-service and/or software-as-a-service; Achieving revenue targets >$1M per year for more than 3 years; Managing and executing complex sales cycles with enterprise customers; Closing deals with fast-growing, high-performance companies; Working directly with c-level executives; Communicating technical concepts to customers and internal stakeholders; Leading high-visibility customer events (CAB, conferences, product launches, etc.); Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

Nice to have

customer-centric; passion or deep curiosity in artificial intelligence; builder; excited by new challenges; strategist

Benefits

relocation assistance
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