Account Director, Education

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. Our ChatGPT Enterprise Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy. Our EDU Account Director will specialize in working with education institutions and companies as they adopt OpenAI’s products. This role is based in Sydney and uses a hybrid work model of 3 days in the office per week.

Responsibilities

Lead enterprise prospects’ journeys from consideration to purchase; Partner with Account Associates, Solutions Engineering and Customer Success to build and execute complex customer evaluations, demos, and pilots; Forecast pipeline and targets on a weekly basis; Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies; Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering; Support the recruitment and onboarding of other teammates; Support the development of company culture.

Requirements

Selling platform-as-a-service and/or software-as-a-service at a product-led growth company; Experience selling into education institutions; Achieving revenue targets >$1M per year for more than 6 years; Designing and executing complex deal strategies; Supporting the growth of fast-growing, high-performance companies; Leading high-visibility customer events (CAB, conferences, product launches, etc.); Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence; Reporting on customer success activities.

Nice to have

Customer-centric; Passion for or deep curiosity in artificial intelligence; Builder; Excited by new challenges; Strategist