Account Director, Startups Expansion

OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Responsibilities

Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.; Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process.; Own a consumption revenue target.; Manage consumption revenue forecasts.; Analyze key account metrics to create reports and provide insights to internal and external stakeholders.; Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.; Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.; Closely monitor the industry landscape and startup landscape and contribute to corporate strategies.; Support the recruitment and onboarding of other teammates.; Support the development of company culture.

Requirements

8+ years selling platform-as-a-service, cloud, or other API products.; Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.; Supporting the growth and product development of fast-growing, high-performance companies.; Working directly with C-level executives and startup founders.; Communicating technical concepts to customers and internal stakeholders.; Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.

Nice to have

Customer-centric mindset; Passion or deep curiosity in artificial intelligence; Builder mentality; Excitement for new challenges; Strategic thinking

Benefits

Relocation assistance