Account Manager, CRO

Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes.

Responsibilities

Serve as the main point of contact for assigned clients, fostering strong relationships and understanding their business objectives; Conduct regular meetings and communication with clients to gather feedback and provide updates; Drive alignment across design, development, and strategy teams through clear briefs, timelines, and acceptance criteria; Act as the central coordinator across the pod, partnering with Account Directors and assigning tasks to designers and developers; Align priorities, manage resource allocation, and ensure clear direction, timelines, and requirements; Communicate project status, updates, and recommendations clearly to clients and internal teams; Manage a portfolio of 5–10 clients simultaneously, owning relationships, delivery, and performance; Maintain responsibility for a book of business contributing ~$27K+ in monthly recurring revenue; Anticipate client needs, identify growth opportunities, and surface risks early; Maintain 90% of MRR from your client book of business; Step in to lead as AM across other accounts when deemed necessary; Leverage AI tools for task automation, summarization, QA, and insight generation; Utilize and leverage Power Digital's Nova ecosystem as it relates to your department; Stay up-to-date with industry trends, emerging technologies, and best practices to provide insights to clients

Requirements

Bachelor's degree in Marketing, Business, Communication, or a related field; 1-3+ years of experience in account management within a marketing agency environment; Strong knowledge of marketing strategies, digital marketing, and advertising concepts; Proficiency in using project management and collaboration tools such as Clickup, Basecamp, and Asana; Excellent communication and presentation skills, both written and verbal; Leadership experience with the ability to mentor and guide junior team members; Proficiency in agile methodologies, such as Scrum, and the ability to adapt to changing project requirements; Exceptional organizational skills and attention to detail; Problem-solving skills with the ability to think critically and strategically; Proven ability to manage multiple clients at once while maintaining quality and responsiveness; Strong client-facing skills, including the ability to build and maintain relationships; English proficiency: B2 minimum

Nice to have

Master's degree; Experience or familiarity with AI tools to improve workflows and productivity