Account Manager (ex-construction)

Aphex is a platform that helps engineers, superintendents, and site managers plan, communicate, and track construction work, with a focus on infrastructure and major construction projects. The company is expanding into North America, and this Account Manager role is a founding position in the new Toronto office. The role focuses first on helping customer projects succeed, which leads to account growth and expansion. The role is for someone with deep construction experience who wants to move into a technology-focused role in the industry.

Responsibilities

Drive adoption on live projects by understanding how each team plans and helping them do it better with Aphex; Build relationships with senior stakeholders such as Heads of Planning, Operations Directors, and Digital Leads; Spot and create expansion opportunities including new divisions, new project types, and new products like Aphex Diary; Work with and lead customer success managers to deliver onboarding and activation for customers; Help customers build consistent operating processes across their projects; Hit quarterly and annual expansion targets; Help shape the North America playbook as one of the first people on the ground

Requirements

5+ years on site as a Superintendent, Site Supervisor, or Project Manager; deep understanding of how construction projects actually run; comfortable presenting to Site Managers, Heads of Planning, or Operations Directors; takes ownership; ready to work with technology; excited about building a new market and office from the early days

Benefits

Higher earning potential with base plus variable pay; Founding seat on the North America team with scope for progression; Constant training, coaching, and learning; One annual all-expenses-paid international team offsite; $1,000 annual training allowance; Access to the Emerging Leaders program; MindFi EAP access; Employee Referral Program