Account Manager I

Position Summary: We are currently looking for an Account Manager for our Tacoma Branch. This position oversees the management of customer accounts; services customers by selling products, fielding questions, and resolving customer's issues. Services existing accounts and also establishes new accounts. $80k-$90k DOE + Lucrative Commissions

Responsibilities

Sell/market Company products and services using all communication methods provided and within the parameters set by the Company; Quote and negotiate product prices on behalf of the Company to customers, using independent judgment and discretion based on knowledge of current market conditions and other factors; Receive customer questions, concerns and complaints and exercise judgment and discretion to resolve them on behalf of the Company; Collect and disperse information relevant to the customer's and company's needs and use that information to provide superior customer service; Continually analyze customer base and manage according to the best return on time invested; Actively participate in strategic planning and annual budgeting by account; Complete training courses, classes and seminars as assigned; Maintain on-going product knowledge meetings for your customers; Perform product maintenance through cycle counts as necessary for specialty item inventory; Perform other work related duties as assigned by your supervisor and be flexible and adaptable to changes that will occur during the course of employment

Requirements

Building Collaborative Relationships; Innovation / Creativity; Adaptability; Developing Self & Others; Typically requires a Bachelor's degree in Business or related field; Understanding or knowledge of lumber industry and the company products and services; Ability to model the Capital values and to provide innovative solutions; Ability to effectively communicate, motivate and engage commitment of customers and team members; Ability to drive and be accountable for results in a fast paced environment; Ability to multi-task and have multiple projects going simultaneously; A strong sense of urgency for goal achievement; Results focused with ability to make quick decisions to changing conditions; Strong follow-up is necessary on tasks to ensure proper results; Detail-oriented with ability to handle details quickly, correctly and efficiently; Must be able to lift, carry, push, or pull up to 5 pounds 5% or less of the workday; Must be able stoop, kneel, crouch, or crawl 5% or less of the workday; Must be able to talk, see, hear, concentrate, think, learn and reason for all of the workday; Must be able to sit and walk or otherwise move around for prolonged periods of time throughout the workday; Must be able to use a keyboard and do manual tasks for prolonged periods of time throughout the workday

Benefits

Lucrative Commissions; Paid Time Off (Sick, Vacation, Volunteer Time Off); 9 Paid Holidays; Medical, Dental, and Vision Insurance; TeleDoc; Best Doctors; Company Paid Life and Disability Insurance; Pet Insurance; 401(k) Plan with Match Percentage; Employee Assistance Program; Hearing Services; Tuition Reimbursement; Smart Dollar; Wellness Program through Vitality with program completion incentive towards medical premium