Account Manager - Italy 🇮🇹

Join our Sales team as an Account Manager to drive Doctrine's growth in the Italian market from our Milan hub or from our main office in Paris. Your role will combine commercial excellence with Customer Success expertise to maximize portfolio value and secure lasting partnerships, working closely with the Account Executive (AE) teams. Our sales team is organized like many B2B SaaS companies: BDRs handle pre-sales qualification and prospecting, AEs negotiate the sale, and AMs are in charge of the post-sales commercial relationship.

Responsibilities

Ensure the onboarding and training of new customers on the platform; Generate additional ARR and drive growth by expanding accounts; Build strong relationships as the main point of contact for clients; Prevent and minimize churn by analyzing data and recommending solutions; Collect and share client insights with technical and product teams

Requirements

At least 2 years of experience in sales, customer success, or account management; Love to sell and convince your interlocutors; Strong commercial instinct with consultative selling skills; Strong written and verbal communication skills; Autonomous, curious, quick learner; Native in Italian with proficiency in French or English

Benefits

Flexible remote work policy up to three days per week; Flexible leave policy; Real internal mobility opportunities; Regular team events; €750 annual training budget; Gymlib subscription for sports and wellness activities; Moka.care mental health support platform; Health insurance with Alan; Swile card for meal vouchers and sustainable mobility allowance (€66.60/month); Discounts and perks via Works Council on Happypal platform; Brand new Apple equipment