Account Manager, New York

StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. Reporting to the Senior Manager, Client Services, you’ll play an integral role in post-sales client relationships as it relates to user adoption of the StackAdapt platform, campaign management, client retention and account expansion opportunities. You’ll work closely with your Account Executives, Client Service support teams, and cross functional teams to maximize the campaign ROI of our customers.

Responsibilities

Act as the main point of contact for your portfolio of clients across a wide range of verticals; Design unique campaign strategies within the StackAdapt platform; Ensure client campaigns are successful by providing regular reporting on their campaign goals, providing strategic solutions and optimizations to meet identified KPIs; Set up/traffic advertising campaigns on the StackAdapt DSP, including third party tag implementation and pixel creation/troubleshooting; Participate in the identification of upselling opportunities and improve services such as the development of tools, procedures and reports aimed to increase efficiency; Optimize campaigns and recommend new opportunities by analyzing campaign performance on a regular basis; Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews and training/education; Provide Strategic Thought Leadership, acting as a strategic advisor to your clients; Travel up to 20% of time

Requirements

3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network); Experience running Google Ad Words, Facebook Ads or executed through a DSP as a self-serve user; Proven success in managing client relationships and delivering service excellence; Focus on retaining accounts and growing revenue; The ability to grasp and communicate technical concepts and platform-based knowledge; Familiarity with the latest digital advertising trends and ideas

Nice to have

Experience working with complex databases

Benefits

Highly competitive salary; Retirement/401K/Pension Savings globally; Competitive paid time off packages including birthday's off; Access to a comprehensive mental health care program; Health benefits from day one of employment; Work from home reimbursements; Optional global WeWork membership; Robust training and onboarding program; Coverage and support of personal development initiatives; Access to StackAdapt programmatic courses and certifications to support continuous learning; Awesome parental leave program; Friendly, welcoming, and supportive culture; Social and team events; Annual bonuses; Commissions; Equity awards; Comprehensive benefits package