Account Manager

An Account Manager is a vital part of the team, confidently managing projects from start to finish and ensuring the smooth delivery of exceptional work. You’ll act as the bridge between clients and internal teams; you’ll build strong relationships and keep everything on track. With a deeper understanding of the creative process and how it connects to client strategy, you’ll take ownership of your projects, ensuring they meet both creative and commercial objectives. You’ll need to be proactive, adaptable, and solutions-focused, with the ability to juggle multiple priorities while maintaining high standards. You’ll be the person who keeps the team moving forward, being the agency connector and delivering work that makes a real impact. This role sits within Ogilvy's B2B practice, working on a number of clients across financial services, logistics and professional services. The work spans integrated 360, social media and influence and digital campaigns. You'll be part of a close-knit team, supported by a Business Director and Project Director and working alongside strategists, creatives and wider agency functions.

Responsibilities

Be the client’s trusted partner – Build and maintain productive relationships with junior and mid-level clients; Be the creative advocate – Ensure the work aligns with client strategy and objectives; Be commercially savvy – Manage project budgets and work with the finance team to track spending; Be the project leader – Take ownership of developing small to medium scopes and fees; Be adaptable – Tailor processes to suit the needs of each project; Be operationally strong – Set up projects across Wrike and Workday and organise kick off meetings; Be analytical – Assess project performance and identify areas for improvement; Be the problem-solver – Tackle challenges head-on and find innovative solutions; Be the challenger – Question and challenge strategies to ensure alignment with client goals

Requirements

A meticulous eye for detail and a proactive, problem-solving mindset; Strong organisational skills and the ability to juggle multiple projects; A collaborative approach – working with creatives, strategists, producers, and clients to bring campaigns to life; A client-first mindset, always advocating for what the client needs and ensuring their objectives are met; Excellent communication skills to build strong relationships with clients and internal teams; A balance of creative and commercial thinking, ensuring work is both impactful and aligned with client objectives; A natural curiosity to seek feedback, refine processes, and improve outcomes; A passion for delivering exceptional work that solves client challenges and drives results; Ability to stay adaptable and open-minded, keeping up with industry trends; Ability to develop, design and build effective presentations for client work, presentations and pitches.

Nice to have

Experience in B2B marketing

Benefits

25 days annual leave + 1 Volunteer Day; Bupa Healthcare; Enhanced Maternity, Adoption and Shared Parental Leave; Flexible Working Model with core working hours: 10am – 4pm; 1.5:1 Matching Pension Structure; Up to £25.00 per month towards physical or online exercise class membership; Unmind membership; LifeWorks tool; Annual eye tests; Development budgets; Wellbeing incentives and activities throughout the year; Season Ticket Loan; Cycle to Work Scheme; Life Assurance