Account Manager

We are seeking a dynamic Sales Professional to join our team, focusing on new projects and emerging markets within industrial manufacturing and automation. This role is ideal for an individual with drive and strong understanding of the complexities around new projects development and execution. As a key player of our project pursuits team, you will be responsible for identifying growth opportunities and building relationships across the participating organizations from end users, contractors, resellers, EPCs, and more to best position our solutions to exceed our customer expectations. If you thrive in a fast-paced environment and are eager to make an impact in a rapidly evolving market, we want to hear from you! The Account Manager develops and maintains business relationships with key roles within territory mechanical contractors who are engaged in new project development and execution. The Account Manager understands the customers’ business, identifies customer needs and business drivers, is aware of the customers’ organizational dynamics, and develops account strategies to profitably grow a portfolio of products & services designed to help our customers increase the productivity and profitability of their plants.

Responsibilities

Customer Relationship Development: build and maintain strong relationships with existing and new potential customers including contractors, resellers and EPCs that participate across the new projects space; Leverage the CRM system for a comprehensive view of customer interactions and activities to tailor sales approaches; Sales Strategy Development and Execution: create and implement targeted sales strategies to grow the new projects and emerging markets business; Market Research: stay informed about industry trends, market conditions, and competitor activities to identify new business opportunities; Marketing Execution: partner with the marketing team to develop and conduct marketing campaigns; Proposal Development: collaborate with the inside sales and application engineering teams to develop comprehensive and competitive customer proposals; Negotiating and Closing: lead negotiations to close while ensuring a smooth transition from sales to project execution; Collaboration and Communication: work closely across departments including sales, marketing, project management, operations and accounting; Sales Forecasting and Reporting: develop sales growth forecasts and maintain a sales funnel pipeline in the CRM system; Product and Service Knowledge: maintain thorough knowledge of all product and service solutions including valves, regulators, instrumentation, process equipment, reliability, and control systems; Customer Engagement: through a balance of virtual and in-person customer engagements, understand and qualify customer needs to present solutions

Requirements

Strong written and oral communication skills, including presentation skills; Works well in both Team and Individual settings; Demonstrated ability to interface with and influence decision makers - professionalism, rapport/trust building skills; Prospecting and opportunity development in selling and services approach; Strategic thinker with solid technical skills; Interpersonal skills, including engaged listening and acknowledging skills, as well as questioning and discovery skills; BS/BA degree required in a discipline that supports a technical knowledge of the business; Knowledge of the major industries served by our Company, including mechanical contractors, EPCs and resellers; 3-5 years of technical sales experience within our industry or related markets; Standing; Walking; Sitting; Kneeling; Reaching Overhead; Climbing; Pushing and Pulling; Lifting - 30 pounds; Using a Computer; Using a Telephone; Driving

Benefits

Participation in the Employee Stock Ownership Program (ESOP); Retirement plan, including a Safe Harbor contribution; Medical/Dental/Vision Insurance; Employer paid Life Insurance and Long-Term Disability Insurance; Generous paid leave options that include vacation time, sick leave, personal leave time, R.E. Mason Way Half Day, paid Jury Duty, and paid Bereavement Leave; Paid Parental Leave; Paid company holidays; Career Development Program; Retirement and Financial Wellness program; Employee Assistance Program (EAP); Alternative/Hybrid Work Schedules