Account Manager

As an Account Manager, you will engage with senior executives of multinational corporations as well as mid-sized companies in both the private and public sectors. You will work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships. Acting as a true product expert, you will be the voice of the customer internally, collaborating with sales, development, and marketing teams.

Responsibilities

Engage with senior executives of multinational corporations and mid-sized companies in both the private and public sectors; Work closely with CEOs, Board members, and management teams to develop and grow strategic client relationships; Build and nurture strong relationships with a portfolio of key clients; Manage contract renewals and ensure long-term customer retention; Identify and act on upsell and cross-sell opportunities to achieve targets; Act as a consultant on the product, supporting and guiding clients in their use of the solutions; Monitor KPIs related to business cases and product usage

Requirements

Bachelor’s degree (minimum) with at least 5 years of relevant experience; Fluent Arabic / English bilingual; Ability to develop long-term strategic plans for customers; Excellent presentation and communication skills; Strong ability to manage all aspects of a project; Comfortable working in an international, multicultural environment; Strong desire to learn and become a functional expert on multiple software products; Versatile, autonomous, assertive, customer-oriented, and a true team player

Benefits

Work-life balance; International and multicultural environment; 25+ nationalities; Career growth opportunities; Innovation at the forefront of legal tech; “Happy at Work” and “Tech at Work” labels