Acquisition and Onboarding Lead Marketplace

Accelerate marketplace GMV expansion and commercial scaling by directly sourcing, negotiating, and closing Tier 1 and Tier 2 merchants, while structuring and leading the cross-functional pipeline governance that enables the broader acquisition team to close deals faster.

Responsibilities

Accelerate marketplace GMV expansion and commercial scaling by directly sourcing, negotiating and closing Tier 1 and Tier 2 merchants; Onboard 24 active Tier 1 and Tier 2 merchants by executing targeted outbound strategies and managing multi-category sales cycles; Route pure enterprise opportunities to the dedicated enterprise team; Maintain an active pipeline of 100 to 120 prospective merchant accounts by evaluating multi-category opportunities with the Marketplace Supply Head and enforcing stage-progression criteria; Establish and lead weekly commercial and onboarding business reviews starting in Month 1, tracking the merchant acquisition journey and resolving operational bottlenecks across Sales, Marketing and Product; Lead the monthly cross-sell review cadence to increase cross-sell merchant activations from 14 to 20 accounts per month; Achieve full pipeline accuracy and CRM operational excellence by auditing and structuring sales stage updates in Salesforce and providing reliable metrics for executive forecasting

Requirements

Exceptional executive presence and influence-based leadership; Demonstrates C-suite presence when engaging merchant decision-makers; Leads cross-functional initiatives and aligns internal stakeholders without formal direct authority; Complete fluency in written and spoken Spanish and English; Proven experience in strategic prospecting and pipeline architecture; Builds and executes structured outbound territory plans for Tier 1 and Tier 2 retail merchants; Advanced command of CRM architectures (Salesforce, HubSpot); Navigates funnel mechanics with quantitative rigor and identifies stage conversion drop-offs; Track record of managing complex, multi-threaded commercial negotiations; Aligns merchant stakeholders (economic buyers, legal, technical leads, marketing directors) to close deals; Manages multiple long-cycle negotiations in parallel; Translates commercial frameworks and checkout integration terms into win-win agreements; Demonstrates extreme tenacity, autonomy and a fast-paced startup mindset; Thrives in ambiguous, high-growth environments; Takes end-to-end ownership of sales quotas and acquisition process improvements; Solid expertise in financial acumen and retail unit economics; Understands retail margins, inventory turn rates and e-commerce conversion; Evaluates merchant category fit, product velocity and basket size

Nice to have

Experienced in regional retail networks and commercial consulting; Leverages an existing network of C-level contacts across retail, e-commerce, consumer brands or marketplace sectors in Latin America; Prior experience in top-tier strategy consulting or commercial partnerships within fintech, payments or point-of-sale financing

Benefits

Equity in the company; Benefits that go beyond the basics to support growth; Generous salary