Activities & Volunteer Coord.

At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.

Responsibilities

Plan, implement, and evaluate resident-centered engagement programs and events; Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care; Supervise team members, volunteers, and concierge staff; Recruit, onboard, train, and retain volunteers; build community partnerships; Track participation, satisfaction, and engagement metrics to improve programming; Manage engagement documentation, calendars, reporting, and technology platforms; Lead concierge operations, delivering exceptional experiences for residents, families, and visitors; Support budgeting, staffing, scheduling, and operational planning; Partner with Sales and Resident Care on move-ins and ongoing engagement; Ensure compliance with safety, regulatory, and Sunrise quality standards

Requirements

2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management; Proven ability to lead teams and manage multiple priorities; Strong organizational, communication, and event-planning skills; Sound judgment in a fast-paced environment; Passion for creating meaningful resident experiences; Valid driver's license, if required

Nice to have

Experience with volunteer/engagement technology and reporting