Administrative Specialist- Rochester,NY

Front Desk / client-facing administrative position at Bowers Accountants & Advisors, a public accounting firm in Rochester, NY. The role provides administrative support to firm leadership, professional staff, and clients. It is primarily an in-office position, with additional evening and occasional weekend hours that may be required during busy season (January through April 15).

Responsibilities

Provide administrative support to firm leadership and professional staff; Format financial statements and supporting documentation for client delivery and review; Process tax returns and assist with related administrative workflows; Manage requests through the firm's administrative ticketing system; Assist with document management, organization, and internal communications; Support special projects and cross-functional initiatives across the firm; Maintain confidentiality and accuracy when handling client and financial information; Welcome clients, answer incoming calls, and assist with client inquiries; Coordinate and distribute client documents and correspondence; Collaborate with administrative team members to ensure efficient office operations

Requirements

Two or more years of administrative experience in a professional office environment; Strong organizational skills with exceptional attention to detail; Excellent verbal and written communication skills; Ability to prioritize multiple responsibilities and meet deadlines; Proficiency in Microsoft Office, including Word, Excel, and PowerPoint; Strong customer service mindset and professional demeanor; Ability to work independently while contributing to a collaborative team environment; Positive attitude, adaptability, and willingness to learn

Nice to have

Associate degree (preferred, or equivalent professional work experience)

Benefits

Health, Dental, and Vision Insurance (with options for fully paid employee-only coverage for health and dental); Company-Paid Life and Long-Term & Short-Term Disability Insurance; Ancillary Benefits such as supplemental life insurance, critical illness, and accident insurance; Classic Safe Harbor 401(k) Plan with employer contributions; Opportunities for professional growth, learning, and development including access to Becker and LinkedIn Learning