Agent/Lead Agent - Distribution Warehouse

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 20,000 trained professionals in a worldwide network of over 335 locations across six continents. Expeditors' promise, "You'd be surprised how far we'll go for you." is not mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider. Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career.

Expeditors Ho Chi Minh City is recruiting Agent/Lead Agent - Distribution Warehouse as below:

Working Place : Expeditors Warehouse: No.9, DT 743 Street, Dong Hoa Ward (Binh Duong), Ho Chi Minh City.

Position Reports To : Supervisor/Assistant Manager - Distribution Warehouse

Responsibilities

Daily process and input of all customer orders and distribution accounts.; Check and compare documents. Issue Inbound Receiving Manifests and Delivery Orders to Service providers.; Provide daily operational reports that are accurate and timely.; Run stock reports to check for product availability.; Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.; Perform accurate and timely data entry for receiving order allocation, shipping and inventory management.; Coordinate special, last minute shipping requests with the Transportation and Operations Departments, expediting any order, as necessary.; Trace orders as required and notifies customers of any activity concerning their order.; Constantly liaise service providers to get updates relating product handling, delivery and distribution in assigned time frame.; Receive and process all relevant reports from service providers.; Understand department process flow, and looking for best practices to improve operational efficiency and productivity; Maintain excellent working relationships with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and efficient manner.; Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.; Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.; Support other product teams in operations tasks when required.

Requirements

University/ College degree or equivalent qualifications; Experiences in Warehouse / Contract logistic service provider is an advantage; Good English communication; Good PC knowledge; Willing to put in extra hours, as required; Well-organized, innovative, self-motivated; Able to work well in team, under high pressure and tight deadline; Good problem-solving skill.

Benefits

Includes base salary, 13th month salary, and attractive bonus. The range will vary depending on the candidate’s experience and is negotiable.; Annual Leave; Health Plan: Medical Package; Accident Insurance; Social, Health and Unemployment Insurance; Mobile phone allowance, company car, Grab account,; Training and Personnel Development Program