Airport Shuttle Driver

We are looking for a highly motivated individuals to join our Guest Services team as a hotel Shuttle Driver. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Shuttle Driver assists guests by providing them transportation as requested in the local area. They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area. If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to WOW people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Responsibilities

Help guests discover their Wanderlust experience; Provide exceptional customer service by being engaging and taking sincere interest; Interact with all guests and welcome them to the vehicle, opening doors and assisting with bags; Be knowledgeable of the local area and traffic patterns and directions to commonly visited attractions and restaurants; Offer recommendations of other areas of interest; Maintain the cleanliness and operation of the shuttle, reporting any problems to the manager; Assist guests in securing other forms of transportation as needed; Work together with other attendants to ensure each guest has a personalized experience; Assist lobby attendant in keeping entrance area clean and organized; Be the difference with all guests and employees and do more than just the norm

Requirements

At least one year in a customer service role with high guest interaction; Valid Drivers License with no infractions; Ability to solve problems when they arise; Ability to work in a team environment is a must; Pleasant and helpful personality; Must be able to work a full shift standing and running to retrieve cars; A strong desire to make an impact on other people; An outgoing and engaging personality; Excellent verbal communication skills; Ability to work in a fast-paced setting; Must be available to work various shifts including weekends and holidays

Nice to have

Hospitality industry experience