Analyst, Retail Industry Insights

Department : Customer Success, Retailer Vertical

ABOUT THE JOB

As an Analyst in Retailer Vertical, you will be responsible for ensuring the delivery of high quality analytic service and add value through a strong understanding of client needs and providing them with the products, services and insights that will help achieve their business goals.

A LITTLE BIT ABOUT YOU

Curiosity drives your interest in what moves the market. You find potential in percentages. Managing time and deadlines comes naturally to you. You’re known for your impeccable organization. Connecting with clients matters to you, and that motivates you to sift through data for a new angle. You can identify the narratives behind numbers, and you’re always looking for what’s next.

Responsibilities

Support manager to ensure prompt delivery of service to the responsible retailers in order to achieve the set financial objectives and other operational performance indicators.; Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management; Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests.; Undertake sales activities independently or in conjunction with senior staff in terms of preparation and delivery of proposal and credentials; Ensure the generation of required revenue from the assigned client portfolio and proper contract costing in order to meet the agreed budget targets; Identify and recommend enhanced and new services that answer clients’ business needs; Build and maintain ongoing relationships with the identified key persons within client organization

Requirements

BA / BS Required; Expert knowledge of statistics and multivariate analysis; Expert knowledge of research techniques and methodologies; Effective writing skills

Benefits

Flexible working environment; Volunteer time off; LinkedIn Learning; Employee-Assistance-Program (EAP)