Area Manager - (Mon-Thurs Night Shift)

Location
North Las Vegas, NV, US

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ 


We are looking for an Area Manager to lead our team of supervisors on our night shift schedule, Monday-Thursday 7pm - 5:30am.

Responsibilities
- Lead team of 1-2 supervisors and warehouse staff of up to 100 on assigned shift to hit productivity, quality, safety, and ship on time targets

- Partner with Ops Manager and support teams to meet business goals

- Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance

- Assist in operations by working with General Manager and Assistant General Manager, and Operations Manager eventually

- Ability to shift plan and labor share in accordance with daily goals and order numbers

- Facilitate open communication between other shifts to ensure teamwork to achieve common goal

- Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated

- Tracking attendance and approving timecards for associates

- Coaching, training, and re-training associates on labeling/packaging procedure

- Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions

- Monitor productivity and make recommendations to reach and exceed metrics

- Administer progressive discipline due to employee behavioral/productivity issues

- Help contributors understand and connect to our vision, mission, strategy, and business priorities

- Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines

- Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable)

- Uphold company policies and professional workplace behavior by leading by example

- Problem solving in real time using counting and basic math

- Familiar with Warehouse Management Software to track and solve problems with orders

- Work cooperatively with other managers, supervisors, coordinators, and leads

- Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed.

Qualifications
- 3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment

- Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment

- Able to maintain confidentiality

- Familiar with Warehouse Management Software to track and solve problems with orders

- Must be able to display effective communication to associate, management and executive staff members

- Prior experience creating and executing a shift plan

- Understanding of basic math and excel formulas

- Understands how important process control is to the business

- Flexible- Embraces Change

- Problem Solver

- Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail

- Previous experience/knowledge of Workday preferred

- Ability to maintain confidentiality

- Ability to follow procedure, practice sound judgment and practice a fair and consistent management style

- Comfortable working and communicating with a diverse employee demographic

- Excellent multi-tasking skills with the ability to prioritize

Physical Demands
- Ability to walk or stand for 8-10 hours

- Ability to lift up to 50 lbs by hand

- Pallet jack experience (electric or non-electric)

- Pull, push, bend, kneel, crouch

- OT required during peak season (25-30% of the time)

Benefits
- Medical PPO and HSA with employer match plan options

- Dental, Vision, STD, Supplemental Insurance plans

- Company Paid LTD and Life Insurance

- 401K match - Match 100% up to 3% and 50% from 3.1% - 5%

- 4 weeks of PTO, accrued semi monthly

- 8 company paid holidays

- Paid bereavement

- Stocked marketplace with late-night meal options

- Product Giveaways

Responsibilities

Lead team of 1-2 supervisors and warehouse staff of up to 100 on assigned shift to hit productivity, quality, safety, and ship on time targets; Partner with Ops Manager and support teams to meet business goals; Engage with team during shift to promote positive culture and maintain high levels of quality, safety, and performance; Assist in operations by working with General Manager and Assistant General Manager, and Operations Manager eventually; Ability to shift plan and labor share in accordance with daily goals and order numbers; Facilitate open communication between other shifts to ensure teamwork to achieve common goal; Provide direction to supervisors and leads in department and across shifts to ensure changes/updates in policy and procedure are communicated; Tracking attendance and approving timecards for associates; Coaching, training, and re-training associates on labeling/packaging procedure; Resolving employee relations matters and conflicts, working with HR to develop sustainable solutions; Monitor productivity and make recommendations to reach and exceed metrics; Administer progressive discipline due to employee behavioral/productivity issues; Help contributors understand and connect to our vision, mission, strategy, and business priorities; Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines; Manage leads to ensure they are working closely with team members by training, coaching, and problem-solving issues with orders (if applicable); Uphold company policies and professional workplace behavior by leading by example; Problem solving in real time using counting and basic math; Familiar with Warehouse Management Software to track and solve problems with orders; Work cooperatively with other managers, supervisors, coordinators, and leads; Ability to have a flexible schedule and come in outside of normal working hours to provide coverage for management staff when needed.

Requirements

3-5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment; Minimum of 1 years of operations experience in a warehouse/distribution, logistics environment; Able to maintain confidentiality; Familiar with Warehouse Management Software to track and solve problems with orders; Must be able to display effective communication to associate, management and executive staff members; Prior experience creating and executing a shift plan; Understanding of basic math and excel formulas; Understands how important process control is to the business; Flexible- Embraces Change; Problem Solver; Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail; Previous experience/knowledge of Workday preferred; Ability to maintain confidentiality; Ability to follow procedure, practice sound judgment and practice a fair and consistent management style; Comfortable working and communicating with a diverse employee demographic; Excellent multi-tasking skills with the ability to prioritize

Benefits

Medical PPO and HSA with employer match plan options; Dental, Vision, STD, Supplemental Insurance plans; Company Paid LTD and Life Insurance; 401K match - Match 100% up to 3% and 50% from 3.1% - 5%; 4 weeks of PTO, accrued semi monthly; 8 company paid holidays; Paid bereavement; Stocked marketplace with late-night meal options; Product Giveaways