ARU Records Technician

The Active Records Unit (ARU) Records Technician supports the management of centralized onsite active records management program and executes the delivery and retrieval of inactive records stored at an offsite warehouse facility. The records to be managed are located in our Active Records Units (ARUs) onsite, the Records Management Unit (RMU) in Fairfax, VA, our offsite storage at the FRC in Suitland, MD, and our recently acquired storage location at Iron Mountain in Suitland, MD. The management of these paper records include not only tracking records, but the delivery and retrieval from onsite storage and offsite storage facilities and maintaining records throughout their entire life cycle to include annual inventories and file plan creation for these records.

Responsibilities

Supports the management of centralized onsite active records management program; Executes delivery and retrieval of inactive records stored at an offsite warehouse facility; Records information in logs and in automated tracking systems (CIMS) or other electronic information or record keeping systems; Researches CIMS, AMMS, and other information systems and finding aids to identify and locate case files; Retrieves files and processes them for delivery to requestors; Maintains files, including removal of duplicate copies of records, preparation of substitute NEWs and substitute closure forms when missing, replacement of worn or improperly labeled folders, and redistribution of files on shelves; Prepares files for transfer to other units or for retirement to the federal records center; Conducts regular shelf reading and other quality control inventories of files; Works directly with attorneys and litigation support staff to identify, categorize, and organize documents in official litigation case files; Scans documents and saves them to appropriate electronic folders; Operates digital image scanning equipment to capture images and generate associated OCR text; Follows established scanning and quality control procedures in producing digital files in specified format for further processing; Addresses customer concerns promptly and professionally

Requirements

Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property; Knowledge of filing procedures and techniques; Ability to maintain files, including the ability to interpret and apply records policy and filing techniques in a variety of situations, and a firm grasp of numerical, alphabetical, and chronological sequencing; Record of steady job attendance; Ability to use a scanner and use electronic document management tools and software and type proficiently; Ability to work individually, in teams, and interact tactfully with government staff; Ability to communicate fluently in English and understand and follow procedures; Detail oriented; Ability to organize and accomplish work in an accurate, responsible, and professional manner; Must be able to comprehend and follow instructions in English; Excellent communications skills; Must maintain a professional demeanor at all times; Able to set up and perform routine maintenance on image scanning and conversion equipment; High school diploma or general education degree (GED) and a minimum of one (1) year of college or relevant (e.g., paralegal training) experience and/or training, or equivalent combination of education/experience; One (1) year of experience working with legal documents in a government or private law office required and a minimum of six (6) months of on-the-job experience using a computer terminal; Must frequently lift and/or move up to 30 pounds

Nice to have

Two (2) years of previous experience in records management or filing function in a legal office environment

Benefits

Medical; Dental; Vision; Company Life Insurance; Short-Term and Long-Term Disability Insurance; 401(k) Immediate Vesting; Professional Development Assistance; Legal Aid Assistance Program; Family Planning/Fertility Assistance; Personal Time Off; Observance of Federal Holidays; STD/LTD/Basic Life/AD&D; Employee Assistance Program (EAP); Paid Time Off (PTO) – 11 Federal Holidays; Training and Development Opportunities