Asset Protection Associate (full time/benefitted)

The American Girl New York City retail store is looking for a dynamic individual as a Part-Time Asset Protection Associate, who is committed to maintaining a safe environment for American Girl customers and employees, as well as, safeguarding company assets. The individual we seek is able to multi-task, has outstanding communication skills, and exhibits a high level of compassion and understanding while maintaining a professional detachment.

Responsibilities

Maintain safe environment for American Girl customers/guests and store employees by monitoring/correcting safety concerns and controlling/guiding customer traffic when needed; Provide external and internal customer service in a positive, friendly and professional manner and diffuse escalated situations; Prevent the loss of company assets through surveillance, employee package checks and trash checks; Knowledge of civil and criminal laws pertaining to retail security; Serve as a safety mentor for store employees; lead by example

Requirements

Valid NYS security license required; State specific license required

Nice to have

One to two years of loss prevention, law enforcement, criminal justice, military or security experience; Working knowledge of Microsoft Word, Excel and Outlook; Demonstrated ability working with a broad and diverse workforce and customer base, including working with children

Benefits

Competitive total pay programs; Comprehensive benefits