Assistant Facilities Manager (Toppen Shopping Centre)

The Facilities Management function ensures that buildings, technical systems, infrastructure, and operational environments are maintained safely, efficiently, sustainably, and in alignment with Ikano Retail operational standards and business objectives. The Assistant Facilities Management Manager, Chargeman BO acts as the designated Competent Person in accordance with Suruhanjaya Tenaga and the Electricity Supply Act 1990 and is responsible for ensuring the safe operation, maintenance, and compliance of high-voltage and low-voltage electrical systems within the Shopping Centre. The role provides technical leadership and operational support to the Facilities Management team while ensuring statutory compliance, operational readiness, energy optimisation, electrical safety, and reliable infrastructure performance across the Shopping Centre.

Responsibilities

Serve as the registered Chargeman BO under Suruhanjaya Tenaga and ensure compliance with the Electricity Supply Act 1990, DOSH/JKKP requirements, Fire Services Act, and other statutory regulations; Serve as Fire Safety Officer in accordance with the Fire Services Act 1988 (Act 341), supporting the Fire Safety Manager; Liaise with utilities providers and authorities including TNB, Suruhanjaya Tenaga, BOMBA, DOSH, local councils, and relevant agencies; Ensure operational procedures, documentation, and maintenance activities comply with Ikano Group Risk Management Guidelines, Safety & Security Manual (SSM), and Inspection Testing & Maintenance (ITM) requirements; Support Sec Check audits, energy compliance reviews, statutory inspections, and operational risk assessments; Maintain statutory documentation, permits, licenses, operational logs, audit records, and compliance records; Perform and supervise all high-voltage (HV) and low-voltage (LV) switching operations, electrical isolation procedures, and emergency operational responses; Troubleshoot electrical faults, operational failures, and system abnormalities; Monitor and maintain electrical systems including main electrical intake, generator sets, UPS, solar, and backup systems; Lead and guide technical teams in safe handling, operation, maintenance, and troubleshooting of electrical systems; Ensure proper operation of BAS and CMMS systems; Conduct preventive and corrective maintenance for electrical systems and related M&E infrastructure; Monitor energy consumption trends and recommend energy conservation and efficiency improvements; Coordinate with Registered Electrical Energy Managers on monthly energy reporting and sustainability action plans; Maintain equipment inventories, preventive maintenance schedules, SOPs, and technical records; Supervise daily activities of technicians and monitor work quality in accordance with ITM standards; Assign and verify work orders, maintenance tasks, and checklists; Prepare and review Bills of Quantity (BQ), support vendor evaluations, and monitor contractor works; Support Facilities Manager and Service Office teams in infrastructure upgrades, operational projects, and tenant change requests; Manage defect rectification activities during the Defect Liability Period (DLP); Ensure safe and reliable electrical operations during high-demand periods, retail campaigns, and special events

Requirements

Valid Chargeman BO Certificate (33kV) issued by Suruhanjaya Tenaga is mandatory; Registered as a Competent Person within the Energy Commission Online System; Minimum 5 years of relevant working experience in high-voltage systems, electrical infrastructure, and building M&E operations; Strong understanding of electrical safety regulations, energy optimisation, preventive maintenance, and operational troubleshooting; Familiar with CMMS/BAS systems, operational reporting, audit documentation, and authority procedures; Good understanding of statutory compliance requirements, operational risk management, and safety governance practices; Proficient in Bahasa Malaysia and English both written and spoken; Strong networking, communication, and interpersonal skills across operational and technical stakeholders

Nice to have

Diploma or Degree in Electrical Engineering or related technical disciplines; Experience in retail property management or facilities operations environments