Assistant Facility Manager

As an Assistant Facility Manager (AFM) at JLL, you will support the delivery of integrated facility management services for a commercial property portfolio while ensuring a safe, efficient, and high-performing workplace environment. Working under the direction of the Sr. Facility Manager, you will oversee daily building operations, coordinate with vendors and contractors, and help implement programs that drive operational excellence and client satisfaction. This role plays a key part in maintaining strong client relationships, supporting budget management, and ensuring building systems and services operate effectively. The position requires a proactive professional who can manage multiple priorities while delivering exceptional service to clients and occupants.

Responsibilities

Oversee daily facility operations including HVAC, fire/life safety systems, BMS, landscaping, plumbing, electrical, and other building services; Coordinate with vendors, contractors, and onsite teams to ensure high-quality service delivery and timely completion of maintenance and repair activities; Conduct routine property inspections and daily building tours to identify operational issues and maintain facility standards; Assist in the development and management of operating budgets, including reviewing maintenance and repair proposals for cost effectiveness and compliance; Support sourcing and contract management activities, including bid reviews, vendor selection, and service contract administration; Serve as a liaison between clients, vendors, contractors, and internal JLL teams to ensure effective communication and customer satisfaction; Participate in pilot programs, process improvements, and special projects that enhance operational performance and occupant experience

Requirements

Associate degree, technical degree, or equivalent combination of education and relevant experience; Minimum of 3 years of commercial property management or facilities management experience; Working knowledge of building systems including HVAC, fire/life safety systems, BMS, plumbing, water treatment, and electrical systems; Experience coordinating vendors, contractors, and maintenance activities within a commercial environment; Strong communication, organizational, and problem-solving skills with the ability to interpret technical documentation; Proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook; Experience using CMMS platforms and other facility management technology tools; Must be authorized to work in the United States without sponsorship

Nice to have

Knowledge of commercial property budgeting, financial reporting, and procurement processes; Experience supporting contract bidding, vendor negotiations, and service agreement administration; Strong customer service mindset with the ability to build relationships with clients, occupants, and service providers; Ability to manage multiple priorities and work independently in a fast-paced environment; Familiarity with SharePoint and integrated workplace management systems; Demonstrated leadership and team collaboration skills; Experience participating in operational improvement initiatives, pilot programs, or special projects

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay