Assistant Manager(01603) - 8814 Gravois Rd

We are seeking a professional and organized Assistant Manager to join our team at our St. Louis location on Gravois Road. In this role, you will play a key part in driving operational excellence and supporting our management team. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to fostering a positive work environment. You will be responsible for overseeing daily operations, managing staff performance, and ensuring our customers receive outstanding service.

Responsibilities

Supervise and support team members, providing guidance, coaching, and performance feedback to drive engagement and productivity; Manage daily operational activities, including scheduling, inventory management, and resource allocation; Monitor staff performance against established metrics and conduct regular performance reviews; Train and onboard new team members, ensuring they understand company policies, procedures, and service standards; Address customer concerns and resolve conflicts in a professional and timely manner; Maintain accurate records, reports, and documentation related to operations and staff management; Assist in the development and implementation of operational procedures and best practices; Communicate effectively with senior management regarding team performance, challenges, and opportunities for improvement; Ensure compliance with company policies, safety regulations, and local requirements; Contribute to a positive workplace culture that promotes teamwork, respect, and continuous improvement

Requirements

2+ years of experience in a supervisory or management role within a retail, hospitality, food service, or operations environment; Proven ability to lead, motivate, and develop team members effectively; Strong organizational and time management skills with the ability to prioritize multiple tasks; Excellent communication and interpersonal skills with the ability to interact professionally with all levels of staff and customers; Demonstrated problem-solving abilities and sound decision-making skills; Proficiency in using point-of-sale (POS) systems and other relevant operational software; Ability to analyze performance data and identify areas for improvement; Customer service excellence with a focus on delivering exceptional experiences; Conflict resolution and mediation skills; Flexibility to work varied shifts, including evenings, weekends, and holidays as needed

Nice to have

Experience with staff training and development programs; Knowledge of inventory management and cost control practices

Benefits

Flexible scheduling; Competitive wages; Paid mileage; Employee discount on all food items; Advancement opportunities; Paid training program; Opportunity to become a Domino's Franchisee