Assistant Manager (01640) -105 Long Rd

We are seeking a professional and organized Assistant Manager to join our team at our Chesterfield location. In this full-time position, you will play a key role in supporting daily operations while leading and developing a dedicated team. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to operational excellence and team success.

Responsibilities

Supervise and support team members, providing guidance, coaching, and performance feedback to ensure high standards of work; Manage staff scheduling, time-off requests, and ensure adequate coverage to meet operational needs; Assist in training new employees and facilitate ongoing professional development initiatives; Monitor and analyze operational metrics, identifying opportunities for process improvement and efficiency gains; Maintain a professional and supportive work environment that promotes teamwork and employee engagement; Handle customer inquiries and resolve issues in a timely and professional manner; Coordinate with management on inventory management, stock rotation, and merchandising standards; Perform administrative duties including documentation, reporting, and record-keeping; Ensure compliance with company policies, procedures, and applicable regulations; Support the implementation of company initiatives and strategic objectives at the store level

Requirements

2-3 years of supervisory or management experience in a retail, hospitality, or operations environment; Proven ability to lead, motivate, and develop team members effectively; Strong organizational and time management skills with the ability to multitask and prioritize effectively; Excellent communication and interpersonal skills; Demonstrated problem-solving and decision-making abilities; Proficiency with point-of-sale systems, scheduling software, and other management tools; Customer service excellence and a customer-focused mindset; Ability to work flexible hours, including evenings, weekends, and holidays as needed

Nice to have

Experience with conflict resolution and staff performance management; Knowledge of operations management and process improvement methodologies

Benefits

Flexible scheduling (full & part-time positions available); Competitive wages; 1 week of PTO; Paid mileage; Employee discount on all food items; Advancement opportunities; Paid training program; Offered Health, Dental & Vision Insurance after 60 days of employment; Voluntary accident coverage/Critical illness coverage; Flexible Spending Accounts; Ability to contribute to a 401K