Assistant Manager(02817) - 11 E. Jackson St.

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Morton, United States location (11 E. Jackson St.). As an Assistant Manager, you will play a vital role in driving the success of our store operations while fostering a collaborative and supportive environment for both employees and customers. This position offers the opportunity to develop your leadership skills, make a meaningful impact on daily operations, and contribute to our organization's growth and success.

Responsibilities

Lead and manage store operations during assigned shifts, ensuring efficiency, quality, and adherence to company standards; Supervise, train, and motivate team members while providing constructive feedback and support for their professional development; Interact professionally and courteously with customers, addressing inquiries and concerns with empathy and a customer-focused approach; Handle cash management, including processing transactions, reconciling registers, and maintaining accurate financial records; Answer phones, take orders, and manage customer communications in a friendly and efficient manner; Maintain a clean, organized, and safe store environment by overseeing cleaning duties and operational standards; Assist with inventory management, stock rotation, and supply ordering as needed; Resolve conflicts and challenges with a decisive yet collaborative approach; Communicate transparently with management regarding operational issues, employee performance, and customer feedback; Perform physical tasks including lifting up to 25 pounds and standing for extended periods; Analyze store performance metrics and identify opportunities for improvement and growth

Requirements

Proven leadership and team management experience in a fast-paced retail or food service environment; Strong math and problem-solving skills with the ability to handle financial transactions accurately; Excellent communication skills, both written and verbal, with the ability to interact effectively with diverse teams; Demonstrated customer service excellence and a genuine commitment to customer satisfaction; Reliable, responsible, and detail-oriented with strong organizational and time management abilities; Ability to multitask, prioritize effectively, and remain calm under pressure; Proficiency in cash handling and money management; Physical capability to lift up to 25 pounds regularly and stand for extended periods; Friendly demeanor, positive attitude, and genuine enthusiasm for supporting team members; Ability to work flexible schedules, including evenings, weekends, and holidays as needed; Conflict resolution and problem-solving abilities with a collaborative mindset; Willingness to learn and adapt to new processes and technologies

Nice to have

Experience with point-of-sale (POS) systems and basic computer skills