Assistant Manager(02845) - 106 West Park St

We are seeking an enthusiastic and detail-oriented Assistant Manager to join our team at our Taylorville location on West Park Street. As an Assistant Manager, you will play a crucial role in driving operational excellence and fostering a positive work environment. You will work collaboratively with our team to deliver exceptional customer service while maintaining efficient store operations. This is an opportunity to develop your leadership skills in a fast-paced, goal-oriented environment where your contributions directly impact our success.

Responsibilities

Lead and supervise shift operations, ensuring all team members are engaged and performing at their best; Manage employee scheduling, training, and development to build a motivated and capable team; Interact professionally with customers and employees, demonstrating empathy and a customer-focused approach; Handle cash management, financial transactions, and money reconciliation with accuracy and transparency; Answer phones, take orders, and provide exceptional customer service while maintaining operational efficiency; Oversee store cleanliness, organization, and compliance with operational standards; Make decisive, analytical decisions to resolve conflicts and address operational challenges; Assist in inventory management and stock organization; Perform physical tasks including lifting up to 25 pounds regularly; Support the Store Manager in achieving sales goals and performance metrics; Communicate clearly and transparently with team members and management; Demonstrate resilience and adaptability in a dynamic work environment

Requirements

Proven experience in a supervisory or management role; Strong interpersonal and communication skills (written and verbal); Excellent math and problem-solving abilities; Demonstrated customer service excellence and commitment to customer satisfaction; Ability to manage multiple tasks simultaneously and prioritize effectively; Strong organizational and time management skills; Proficiency in cash handling and basic financial management; Friendly, diligent, and responsible work ethic with a positive attitude; Ability to lift up to 25 pounds regularly; Physical capability to stand for extended periods

Nice to have

Experience in food service, retail, or hospitality management; Proven track record of employee training and development; Experience with point-of-sale (POS) systems; Conflict resolution and mediation experience; Knowledge of food safety and health regulations; Experience in inventory management and ordering