Assistant Manager

The Assistant Manager is Assist in overseeing day-to-day salon operations and Ensure consistent delivery of excellent customer service. The Assistant Manager also support recruitment, training, and development of stylists . The Salon Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.

Responsibilities

Assist in overseeing day-to-day salon operations; Ensure consistent delivery of excellent customer service; Support recruitment, training, and development of stylists

Requirements

Current cosmetology or barber license and manager license as required by state/provincial regulations; Ability to work a flexible schedule, including evenings and weekends; Ability to provide exceptional guest service, understanding the guest’s needs, providing quality consultations and performing services requested in an efficient and professional manner; Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings); Ability to resolve guest issues; Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues; Standing for sustained periods of time; Frequent lifting up to 10 pounds, occasionally up to 25 pounds; Continuous repetitive movement with fingers, hands, wrists and arms; Continuous grasping and reaching, often above shoulder level; Ability to be exposed to various chemicals and fragrances used in performing services; Ability to observe guest’s hair, including close vision, color vision and ability to adjust focus; Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants

Benefits

In-house beginners to advanced haircut and color training provided; Leadership training; Full Medical benefits at $110/check; 401k; Paid time off - Vacation time (Full Time Employees); Ongoing training and education paid to attend