Assistant Store Leader, People & Experience

At Everlane, we believe that luxury should be as effortless as it is conscious. This role is responsible for building, developing, and nurturing a team that embodies the Everlane ethos and delivers best-in-class store experience. You are most enthusiastic about the impact you have on someone’s experience - whether that be your own team or your customers. You are a leader who uses the brand and customer lens to guide your decisions in an effort to support the overall store experience. You are business-minded and a natural problem solver who proactively addresses risks and opportunities.

Responsibilities

Foster a space where team members are continuously developed and work effectively together to meet company’s goals; Actively asses key financial indicators to identify strengths and opportunities that advance the business; Get the most out of your team and resources, finding ways to get work done and holding self and others accountable; Apply lessons from different experiences to new situations and create opportunities for self and others to develop; Lead the in-store customer journey and bring our service model to life while providing direction and feedback to your team; Cultivate talent by building and maintaining strong internal and external networks connected to your local community and store team; Lead the acquisition of new talent from start to finish (source talent through digital resources, manage open requisitions, screen applications, interview candidates, and execute offers); Create schedules to deliver a positive internal and external experience while keeping the payroll budget and current financial trends in mind; Seamlessly execute in-store hospitality initiatives and manage the day-of run of show; Own in-store service initiatives, follow up on customer feedback, and manage the styling program

Requirements

2+ years of leadership experience; Strong written and verbal communication skills; The ability to work closely and effectively with the rest of your store leadership team; Strong organization skills and are excited about the details; A proven track record of hiring, leading and developing effective store teams; A fan of Everlane, our product, and our values; Must bend, reach, and stretch for product, as well as lift, carry and move at least 40 pounds; Have flexible availability that supports the needs of the business, including: nights, weekends, and holidays; Must regularly move around all areas of the store and be accessible to customers