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Associate Director, Compliance

Crosscountrymortgage United States ; United States (whole country)
Full-time Remote work

Publication date: 01/11/2026

The Associate Director, Compliance is instrumental in advancing the effective execution, oversight, and continuous enhancement of the Company's Compliance Management System (CMS). This position drives the operational execution and ongoing development of Compliance Monitoring and Testing programs, supports the oversight of Branch Audit activities, and coordinates regulatory examination and audit readiness through the timely and accurate delivery of loan files. Through risk-based monitoring and testing, evaluation of control effectiveness, cross-functional collaboration, and continuous process improvement, the Associate Director, Compliance identifies and mitigates regulatory risk, strengthens CCM's compliance control environment, and promotes consistent adherence to regulatory requirements and organizational compliance objectives.

Responsibilities

Drive the development, implementation, and continuous enhancement of Compliance Monitoring and Testing programs, procedures, test scripts, and reporting protocols; Conduct second-level quality assurance reviews of Compliance Monitoring and Testing results; Collaborate with Compliance leadership and key business stakeholders to establish performance objectives, evaluate program metrics, and implement strategic initiatives; Serve as the primary point of contact for operational compliance matters across all lending channels, delivering timely regulatory guidance; Spearhead regulatory examination and audit file requests, ensuring timely and accurate collection, validation, and submission of required loan files; Support the oversight and execution of Branch Audit activities, coordinating with audit personnel, branch leadership, and key business stakeholders; Perform additional responsibilities as assigned by Compliance leadership

Requirements

Bachelor's degree in a related field or an equivalent combination of education and relevant professional experience; 5+ years of experience within a financial institution, preferably a large or complex organization; 3+ years of experience in risk management or consumer compliance, specifically related to mortgage originations; Comprehensive knowledge of loan operations, including processing, underwriting, closing, and quality assurance; Demonstrated command of federal and state mortgage lending laws and regulations, including the Dodd-Frank Wall Street Reform and Consumer Protection Act, RESPA, TILA, TRID, ECOA, HMDA, GLBA, Fair Lending, UDAAP, and SAFE Act; Advanced proficiency in regulatory interpretation, compliance risk assessment, and evaluation of regulatory requirements across mortgage lending operations; Exceptional communication, management, and leadership skills; Advanced prioritization and time management skills

Nice to have

Proficiency with ACES, Encompass, and Jira

Benefits

Competitive compensation plan; Medical, dental, and vision benefits; 401K; Company-provided short-term disability; Employee assistance program; Wellness program
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