Associate Director of Search Experience

Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. As the Associate Director of Search Experience, you are a player-coach leader who owns two things above all else: the people on your pod, and the quality of the work that pod produces. You oversee a pod of search experience professionals, directly managing specialists through senior strategists while providing strategic guidance that drives team growth, retention, and exceptional client outcomes.

Responsibilities

Lead and manage a pod of search experience professionals, including 2-4 direct reports; Build and maintain individual development plans, coaching cadences, and mentorship for every member of the pod; Own team retention via positive team sentiment and clear paths for growth; Drive performance management using the ARC framework; Oversee capacity planning and staffing for search experience pod; Generate innovation and foster team training and development in conjunction with R&D team; Provide executive-level oversight for client accounts within the pod, including direct, hands-on support and/or act as an Account Director; Serve as the first point of escalation for client concerns; Support high-level strategy development, performance tracking, and internal audit requests; Track client churn and churn trends within the pod's book of business, and intervene early where risk signals appear; Contribute to new business efforts by supporting audits, pitches, and opportunity identification; Develop compelling case studies to highlight team and client successes; Identify and act on key areas of opportunity for service expansions within the book of business; Own product quality for the pod through consistent, accountable QA processes; Proactively pursue Search Experience channel evolution outside of day-to-day client work; Centralize learnings from the pod's tests and share them with the division; Lead knowledge-sharing initiatives and quarterly brainstorms to push the Search Experience product forward; Use Claude, Omega, Iris, and Nova tools daily to automate repetitive search analysis; Maintain full working knowledge of the Power Circuit and Nova ecosystem, and drive completion and adoption across the pod; Drive team growth by supporting recruitment efforts, conducting interviews, assessing channel-specific skills, and building business cases for new hires; Other applicable or related duties as assigned; Employ AI technologies to enhance and optimize business processes; Utilize and leverage Power Digital's Nova ecosystem as it relates to your department.

Requirements

Legally eligible to work in the U.S.; 4-5 years of digital marketing experience, 3+ in an agency setting; Minimum 5 years of hands-on experience with search experience execution; 3+ years of experience managing a team, including performance management and development planning; Strong understanding of search experience’s place in the marketing funnel; Working knowledge of organic search, GEO/AEO concepts, AI search behaviors; Strong written and verbal communication skills; Self-motivated with a strong desire to build the team and the product; Strong demonstration of AI usage to optimize workflows; Strong organizational and project management skills; Excellent interpersonal skills; Strong work ethic and ability to learn quickly and independently; Interested in a long-lasting relationship with a growing company.

Benefits

Base salary + commission opportunities; Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium; 401(k) plan - 4% employer contribution matching; Unlimited Time Off available on day one; Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors; Fully flex work environment: full-remote, in-office, or hybrid; A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck; Employee Assistance Program (EAP); 12 observed United States national holidays + 2 mental health recharge days per year; Unlimited opportunities for growth & leadership within a rapidly growing firm; Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s); Quarterly awards including prize money and recognition for outstanding performance; Opportunities to be involved in company DEI initiatives.