Associate Manager, Digital Ordering - Strategy & Operations

As an Associate Manager on the Digital Ordering Strategy & Operations team, you will play a critical role in building a world-class SaaS business. You will be responsible for defining and leading key go-to-market bets and initiatives to scale our business nationwide. The ideal candidate for this role should be a self-starter with an entrepreneurial mindset, able to take ownership and create plans from scratch, and drive execution while obtaining cross-functional buy-in to achieve Digital Ordering's strategic goals.

Responsibilities

Define and lead key go-to-market bets and initiatives to scale the business nationwide; Shape strategies, workstreams, and playbooks across go-to-market priorities; Design and influence the GTM sales motion at each stage of the sales funnel; Get to the lowest level of detail to understand and scale the go-to-market engine; Parse complex data sets paired with qualitative feedback to provide insights and recommendations to grow the business; Lead high-visibility, cross-functional workstreams

Requirements

4+ years of relevant experience in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience); Solves problems from first principles; Builder at heart, has adopted AI tools beyond ChatGPT to improve how they work; Thrives leading cross-functional teams and influencing senior teammates who don't report to them; Highly analytical, able to find signal through noise in funnel metrics and sales call insights; Comfortable operating at both high-level strategy and the lowest level of detail

Nice to have

High-growth SaaS experience

Benefits

401(k) plan with employer matching; 16 weeks of paid parental leave; Wellness benefits; Commuter benefits match; Paid time off and paid sick leave; Medical, dental, and vision benefits; 11 paid holidays; Disability and basic life insurance; Family-forming assistance; Mental health program