Associate Product Manager

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. As an Associate Product Manager at Vetcove, you'll play a critical role in keeping our product teams running smoothly and efficiently. You'll sit at the intersection of product, engineering, design, and customer-facing teams, helping translate user feedback into actionable insights, supporting product launches, and ensuring our processes scale as we grow. This is an ideal role for someone who is eager to develop deep operational expertise and grow within a fast-moving, mission-driven company. Employment is contingent upon successful completion of a background check. Please note we are unable to sponsor work visas at this time.

Responsibilities

Support Product Launches: Partner with product managers, onboarding, and support teams to coordinate go-to-market activities, create training materials, and track feature adoption post-launch; Work with Integration Partners: Coordinate and lead discussions between integration partners and engineering teams and oversee new integrations; Synthesize User Feedback: Collect and organize qualitative feedback from clinics, pet parents, and internal stakeholders, and surface patterns and themes to inform product decisions; Maintain Product Documentation: Draft and maintain product requirement documents, user stories, release notes, and internal process guides; Track & Report on KPIs: Monitor product performance dashboards, flag anomalies, and compile regular reports to help product managers stay on top of key metrics; Coordinate Cross-Functional Workflows: Help manage sprint planning logistics, backlog grooming, and cross-team communication; Support QA Processes: Assist with quality assurance testing, document bugs and edge cases, and help define acceptance criteria alongside product and engineering teams

Requirements

Bachelors Degree; 1+ years of experience in product operations, business operations, project coordination, or a related role; Strong written and verbal communication skills with exceptional attention to detail; Comfort working with data, including experience with spreadsheets, dashboards, or basic analytics tools; Highly organized with the ability to juggle multiple workstreams and deadlines in a fast-paced environment; Curiosity about technology and a desire to understand how software products are built and used

Nice to have

Exposure to SaaS products; Healthcare or veterinary tech; Customer-facing roles

Benefits

Bonus; Equity; Comprehensive benefits package