Automotive Customer Service Representative | Weekends Off | Holland

Job Title

Automotive Customer Service Representative

Location

424 Baypark Drive, Holland, United States, 49424

Job Overview

As an Automotive Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, and because of these reasons you play a large role in building relationships with our customers.

Responsibilities

Serve as a community ambassador for the store through creating authentic relationships and partnerships; Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers; Check guests in and out; Answer phone calls and schedule appointments; Keep the facility clean and organized; Desire to learn automotive repair service terminology and processes; Providing safe shuttle service for our valued guests in our branded vehicle; Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed; Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork; Direct, coordinate, and participate in performing guest service activities as dictated by workload; Follow all safety policies and procedures; Other duties as assigned

Requirements

Proven successful customer service experience is required, driven to serve our team and guests; Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers; Valid state driver's license; Meet required insurance driving record parameters; Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it) !; Ability to seek and accept coaching and direction; Ability to multitask and meet deadlines; While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear; The employee is occasionally required to balance, stoop, kneel, and/or crouch; The employee must occasionally lift and/or move up to 50 pounds; Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus; Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Benefits

Estimated annual income up to $65,000 for the Most Qualified Candidates; Closed Every Weekend To Spend Time With Family & Friends; Paid Vacation & Paid Holidays; Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar; Healthcare Benefits Available; Matching Retirement Plans; Employee Discount; Locally Owned and Operated; On-Going Training & Career Advancement; Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards; Continuous Training Available Through The CBA Flywheel Learning System; Chaplain Care Support Available; Employee Appreciation Events; Weekly Team Lunches