Automotive Service Advisor | Weekends Off | Leander, TX

Job Title

Automotive Service Advisor / Writer

Location

120 E. Sonny Dr. Leander, TX 78641

Job Overview

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Physical Requirements

- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 30 lbs.
- Keeping a brisk work pace in a high-volume environment

Responsibilities

Enthusiastically greet every guest that enters our facility with hospitality and respect; Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand; Manage the store’s workflow in an effective and efficient manner; Consistently and effectively sell our services without jeopardizing honesty and integrity; Maintain a positive attitude and team atmosphere at all times; Communicate on the phone in a clear professional manner; Build long-term relationships between the store, yourself and the guest; Directs, coordinates, and participates in performing customer service activities; Shuttle guests as needed in CBA branded vehicle; Ensure that all repairs are performed to proper specifications.; Work together as a team and assist other employees as needed.; Other duties as assigned.

Requirements

Current driver’s license; Knowledge of automotive parts & functions; Proficiency in Windows based computer software and automotive store applications; Experience with TekMetric; 5+ years of experience in an Automotive Customer Service role

Benefits

Closed Every Weekend To Spend Time With Family & Friends; Paid Vacation & Paid Holidays; Healthcare Benefits Available; On-Going Training & Career Advancement; Locally Owned and Operated; Continuous Training Available Through The CBA Flywheel Learning System