AVP/VP, Client Services (RadScience)

Real Chemistry is looking for an Associate Vice President/Vice President (AVP/VP), Client Services, Scientific Visualization to join our growing team! The AVP/VP will lead strategic client partnerships, drive business growth, and oversee the successful delivery of high-impact Scientific Visualization programs. This role combines client leadership, commercial strategy, team development, and operational oversight while serving as a trusted advisor to senior client stakeholders and a key leader within the Medical capability.

Responsibilities

Serve as a senior strategic partner to pharmaceutical and biotechnology clients; Lead complex engagements across scientific visualization, medical education, congress strategy, digital experiences, and innovation initiatives; Anticipate client needs, identify solutions, and drive long-term account growth; Partner closely with Scientific Strategy, Creative, Medical, Experience Design, and Project Management teams to deliver exceptional client outcomes; Develop and execute account growth strategies across assigned clients; Identify opportunities to expand relationships and introduce new capabilities; Lead and support new business opportunities, pitches, proposals, and SOW development; Contribute to the continued growth and positioning of the Scientific Visualization practice; Own account performance, forecasting, profitability, and resource planning; Partner with finance and operations teams to manage budgets, scope changes, and revenue goals; Ensure delivery of profitable and sustainable client engagements; Build and scale a strong leadership bench through effective coaching, succession planning, performance management, and career development initiatives; Create and implement team development strategies that strengthen client service capabilities, business acumen, communication skills, and leadership competencies across all levels; Partner with department and practice leaders to identify organizational capability gaps and develop targeted talent and skill-building plans; Collaborate across Real Chemistry's Medical capability and broader organization to deliver integrated client solutions; Champion innovative approaches, emerging technologies, and AI-enabled ways of working; Serve as an ambassador for the Scientific Visualization practice internally and externally

Requirements

10+ years of experience (AVP) or 12+ years of experience (VP) within healthcare communications, medical education, scientific communications, scientific visualization, healthcare marketing, or related agency environments; Demonstrated success leading and growing pharmaceutical and biotechnology client relationships; Experience managing large accounts, complex programs, and multidisciplinary teams; Strong business development skills with a track record of driving organic growth and contributing to new business wins; Familiarity with scientific visualization, medical communications, medical affairs, congress strategy, and digital engagement programs; Exceptional communication, presentation, relationship-building, and leadership skills; Passionate about transforming complex science into engaging experiences and communications; Thrives in a collaborative, matrixed, and fast-paced agency environment; Enjoys building client partnerships and growing businesses; Strategic thinker with strong commercial acumen and executive presence; Embraces innovation, AI, and evolving technologies

Benefits

Generous holiday and paid time off; Options for private medical, dental, and vision plans; Support in saving for the future; Mental wellness coaching and support; Access to more than 13,000 online classes with LinkedIn Learning; Free snacks in offices in key markets